360BUTLER.COM

FAQ

360Butler serves as your personal home manager, taking care of everything from maintenance and repairs to home improvement projects by coordinating trusted vendors, so you can enjoy peace Of mind without the hassle of managing it all yourself.

Not at all! In fact, you’ll benefit from even better pricing. We pre-negotiate contractor and volume rates with our vendors, who regularly get dozens of jobs each month through 360butler. This consistent business allows us to lock in competitive pricing—often better than what you’d find on your own. You’ll enjoy top quality service at a fair, pre-negotiated price, all without lifting a finger. It’s a win-win for both you and the vendors!

“ No”

No, 360Butler doesn’t do the work directly. Instead, we coordinate with a network of trusted, reputable vendors to ensure the job gets done right. This eliminates any conflict of interest—we focus entirely on getting you the best quality service at the right price from local professionals you can trust. You get the convenience and peace of mind without the hassle.

Online Portal: Submit your work order directly through the 360Butler HUB portal.
Contact Your Butler: Reach out to your dedicated Butler via phone, text or email
Office: You can contact our office for support with submitting a work order via phone or email
Choose the method that’s most convenient for you, and we’ll handle the rest!

“ Not at all ”

Not at all! If you have a local vendor you trust and prefer, we’re happy to work with them. 360butler is all about making things easier for you, so we can coordinate with your preferred vendor to ensure the job gets done right. Our goal is to provide convenience, not to replace the relationships you already value.

“Total peace of mind”

The benefit of using 360Butler is total peace of mind. Imagine having every aspect of your home management handled for you, from scheduling repairs to coordinating trusted vendors, without lifting a finger. Not only do we save you time and stress, but we also negotiate competitive pricing, so you get top-quality work at a fair price. And the best part?  With 360butler, you get a seamless, hassle-free experience, letting you focus on what really matters.

With 360Butler, You will always know who is coming into your home. We only work with
trusted, thoroughly vetted vendors, and we provide you with all the details ahead of time. You’ll
receive the vendor’s information, including their name and company, so you can feel confident
about who’s entering your home. Plus, your assigned Butler oversees the entire process, ensuring
everything goes smoothly and your home is in good hands.

Yes, with 360Butler, you get your very own personal Butler who will always be the same person. They are dedicated to managing all your home’s needs. While they aren’t a traditional butler serving tea, they act as your personal home manager, coordinating vendors, scheduling repairs, and ensuring everything runs smoothly. Having the same Butler means they get to know you and your home, providing personalized service every time, so you never have to worry!

With 360Butler, you can rest assured you’re getting a great price. We pre-negotiate competitive
rates with our trusted vendors, often securing contractor or volume pricing that’s better than what
you could get on your own. Plus, we regularly review pricing to ensure you’re always getting a
fair market deal. Our goal is to provide top-quality service at the best possible price, so you
never overpay.

The contract is directly between you and the vendor. 360Butler acts as your personal home
manager, coordinating and overseeing the work to ensure it’s done right, but we don’t perform
the work ourselves. We simply make sure you get the best service and pricing from our network
of trusted vendors, so you have peace of mind without any hassle.

If there’s ever an issue, 360Butler has you covered. Your Butler will step in right away to fix the
problem and make sure the work gets done to your satisfaction. We also make sure we’re ahead
of the vendor on payments, so we have leverage to ensure they finish the job properly before
they get fully paid. Your peace of mind is our priority!

Yes, a 360Butler membership is a 1 year commitment. That is about the time it takes to truly see and feel the benefits of using our services.

You’re free to do that at any time by providing us at least sixty (60) days notice by emailing us at [email protected]; please refer to our Privacy Policy, as well as the licenses above, to understand how we treat information you provide to us after you have stopped using our Services. You acknowledge that if you or we cancel your account or subscription, you will be responsible for any Services performed, but not invoiced prior to termination, this may include services provided to you by Providers or Provider

The HUB is 360Butler’s centralized platform where all your home management information is
stored and organized. It keeps track of your home’s maintenance schedule, completed services,
and vendor details, giving you easy access to everything in one place. From repair history to
upcoming projects, the HUB ensures you stay informed and have a clear overview of your
home’s care, without the hassle of managing it yourself.

Home Maintenance & Repairs: We coordinate everything from minor fixes to major repairs, ensuring trusted vendors complete the work on time and at a fair price.
Scheduled Maintenance: We proactively manage regular upkeep, like HVAC servicing, plumbing checks, landscaping, and pool care, so your home stays in top shape year round.
Home Improvement Projects: Whether you’re renovating or upgrading, 360Butler helps
manage and oversee your projects, coordinating with the best vendors to ensure quality results with no stress for you.

                                                                                                     “And everything in between “

 
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